ALPHA TECH
Privacy Policy
226 Cotton Ridge Road, Tallassee, AK 36078 +1 (973) 784-2228 | info@thealphatechco.com
Effective Date: April 7, 2026
1. Introduction
Alpha Tech (“we,” “us,” or “our”) is committed to protecting the privacy of our clients, website visitors, and business partners. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.
2. Information We Collect
We may collect the following types of information:
Personal Identification Information:
- Full name, job title, and company name
- Email address, phone number, and mailing address
- Billing and payment information
Technical & Usage Information:
- IP address and browser type
- Pages visited and time spent on our website
- Cookies and tracking data (see Section 7)
Service-Related Information:
- IT system details necessary to provide support or services
- Support tickets, communications, and service history
3. How We Use Your Information
Alpha Tech uses the information we collect to:
- Process orders, payments, and service requests
- Communicate with you about your account, projects, or inquiries
- Provide technical support and managed IT services
- Send service updates, invoices, and relevant notifications
- Improve our website, products, and service offerings
- Comply with legal and regulatory obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. How We Share Your Information
We may share your information only in the following circumstances:
- Service providers: Trusted third-party vendors (e.g., payment processors, shipping carriers) who assist in delivering our services, bound by confidentiality agreements
- Legal compliance: When required by law, court order, or regulatory authority
- Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity
- With your consent: For any other purpose, only with your explicit approval
5. Data Security
Alpha Tech implements industry-standard security measures to protect your personal information, including:
- Encrypted data transmission (SSL/TLS)
- Secure storage systems with restricted access
- Regular security assessments and staff training
While we take every reasonable precaution, no method of transmission over the internet is 100% secure. We encourage clients to protect their own credentials and notify us immediately of any suspected breach.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purpose for which it was collected or as required by applicable law. Client records are typically retained for 5 years following the end of a business relationship, after which they are securely deleted.
7. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences. Disabling cookies may affect certain website functionality.
Types of cookies we may use:
- Essential cookies — required for the website to function properly
- Analytics cookies — help us understand how visitors use our site
- Preference cookies — remember your settings and choices
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (“right to be forgotten”)
- Object to or restrict certain types of data processing
- Withdraw consent at any time where processing is consent-based
To exercise any of these rights, contact us at info@thealphatechco.com.
9. Third-Party Links
Our website may contain links to third-party websites. Alpha Tech is not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.
10. Children’s Privacy
Alpha Tech’s services are intended for businesses and adults aged 18 and over. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised effective date. We encourage you to review this policy periodically.
Contact Us
For any privacy-related questions or concerns, please reach out:
Alpha Tech 226 Cotton Ridge Road, Tallassee, AK 36078 📞 +1 (973) 784-2228 ✉️ info@thealphatechco.com